Help Desk

A large flow of hits?
Employees don’t have time to respond to customers?
Unsatisfied clients?


Learn how to speed up the processing of applications and improve the efficiency of service.

 

Help Desk



A large flow of hits?
Employees don’t have time to respond to customers?
Unsatisfied clients?


Learn how to speed up the processing of applications and improve the efficiency of service.

 

Helpdesk software
for your every support need

With PlotnikovSoft Help Desk capabilities, resolve customer queries in a jiffy, and create moments of wow for your customers.

 
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Assignment

Automatic acceptance of applications, their analysis and distribution by topic.
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Notifications

The client receives notifications corresponding to the processing stage, which creates a sense of care and increases customer loyalty.
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Timing

All applications will be processed on time, employees receive the necessary notifications and redirect depending on the tasks to be solved.
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Automation

What the person used to do — tagging the application, sending it by e-mail, or other actions performed with the application are now automated.
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Control

For a company, it is an opportunity to track employee performance.
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