Helpdesk software
for your every support need
With PlotnikovSoft Help Desk capabilities, resolve customer queries in a jiffy, and create moments of wow for your customers.
Assignment
Automatic acceptance of applications, their analysis and distribution by topic.
Notifications
The client receives notifications corresponding to the processing stage, which creates a sense of care and increases customer loyalty.
Timing
All applications will be processed on time, employees receive the necessary notifications and redirect depending on the tasks to be solved.
Automation
What the person used to do — tagging the application, sending it by e-mail, or other actions performed with the application are now automated.
Control
For a company, it is an opportunity to track employee performance.
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